Shipping Policy
This document sets out the shipping policy that applies to customers who make a purchase at https://www.specseyes.com. If you have any questions, please contact our customer service team at
+91 9778399299 or [email protected]
Shipping Options & Delivery Costs
We offer the following shipping options – you will be asked to select a shipping method at checkout.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day. Orders placed after this time will be dispatched the next business day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Time
Standard shipping time within the USA is 3-6 business days. The shipping duration may vary based on the shipping platform and service chosen.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We apologize, but we do not ship to P.O. boxes.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying these fees. We recommend checking with your local customs office before placing an order on our website, as these fees can sometimes be significant, and we are unable to calculate them for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely satisfied with your purchase – please refer to our Return & Refund Policy for detailed information about our processes.